The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account. If your password is incorrect, you'll see a message asking you to update your password. Enter the new password and select Done.
If your password isn't the problem, you might have a certificate error. If so, you'll see a message that says, "There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority."
This error often happens when you don't use SSL to secure your email account. To fix this error, follow the steps below:
At the bottom of the left navigation pane, select .
Select Manage Accounts and select your email account.
Select Change mailbox sync settings > Advanced mailbox settings.
Confirm that your incoming and outgoing email server addresses and ports are correct.
Select the check box for Require SSL for incoming email and Require SSL for outgoing email and then select Done > Save.
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